
All you need to know
Shipping & Returns
For our refund and exchange policy, please see below.
For shipping times, these are just estimates, if you have any issues with your order, please drop us a message
UK - Orders to the UK will be sent via Royal Mail tracked and usually takes 1-2 working days, but please allow 2-5 working days for your order to arrive to factor in packaging and shipping, unless I can convince my mum to come help a few days a week.
Rest of the World - Please Note, you may be subject to import fees as Royal mail does not cover them.
International Tracked - Aims to deliver within 5 days.
For International Economy - please be prepared to wait the following times:
Western Europe in up to 2 weeks
Eastern Europe in up to 5 weeks
North America in up to 6 weeks
South America, Africa and Asia in up to 8 weeks
Australia in up to 12 weeks
If you have any issues or concerns with your order, please feel free to drop an email at info@sweetsweethoneydew.com
If you're not happy with your order or ordered the incorrect size, feel free to post it back for either a refund or an exchange within 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return or an exchange, your item must be unused and in the same condition that you received it.
If you require a refund or an exchange, just pop us an email stating the issue with your order number to info@sweetsweethoneydew.com and send your item to:
Sweet Honeydew
PO Box 3767
NORWICH
NR7 7HU
You will be responsible for paying for your own shipping costs for returning your items. If you have any issues or queries, please feel free to drop us a a message
Shipping
UK - Orders to the UK will be sent via Royal Mail tracked and usually takes 1-2 working days, but please allow 2-5 working days for your order to arrive to factor in packaging and shipping, unless I can convince my mum to come help a few days a week.
Rest of the World - Please Note, you may be subject to import fees as Royal mail does not cover them.
International Tracked - Aims to deliver within 5 days.
For International Economy - please be prepared to wait the following times:
Western Europe in up to 2 weeks
Eastern Europe in up to 5 weeks
North America in up to 6 weeks
South America, Africa and Asia in up to 8 weeks
Australia in up to 12 weeks
If you have any issues or concerns with your order, please feel free to drop an email at info@sweetsweethoneydew.com
Returns
If you're not happy with your order or ordered the incorrect size, feel free to post it back for either a refund or an exchange within 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return or an exchange, your item must be unused and in the same condition that you received it.
If you require a refund or an exchange, just pop us an email stating the issue with your order number to info@sweetsweethoneydew.com and send your item to:
Sweet Honeydew
PO Box 3767
NORWICH
NR7 7HU
You will be responsible for paying for your own shipping costs for returning your items. If you have any issues or queries, please feel free to drop us a a message